Who is JVS
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do: www.jvstoronto.org.
Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.
Program Overview
The JVS Jane-Finch Employment Source office, provides employment services to unemployed individuals of all ages, including youth, financial backgrounds and skills to help them gain employment within their field or a related field. To achieve this goal, a range of services is provided at one location including information and referral services, one-on-one employment counselling, employment workshops, and job development/ placement services.
The person in the role will be responsible for supporting all programs at the Jane-Finch office, including the Youth Services programs.
We’re looking for someone who will:
• Provide clerical support, including data entry, editing and formatting reports, preparing and completing agency and government forms, word processing of correspondence and other materials, filing, faxing, and photocopying
• Provide reception duties and customer service to all clients, employers and visitors; enforce operational guidelines and assist clients with form completion and technical/troubleshooting issues as needed
• Assist clients using the Resource and Information area (R&I) with technical and troubleshooting issues and resume formatting
• Set up, maintain, and file client/employer records in agency-used systems; prepare rosters of clients as needed
• Assist with organizing appointments, orientations, and workshops; contact employers, clients and referring agencies regarding session start dates, interviews, appointments, etc.
• Provide administrative support in processing claims for the training incentive component
• Maintain office supplies and equipment
• Assist location staff with all administrative and other related duties
Flexible hours / evenings / weekends may be required for this position.
Minimum Qualifications & Experience:
• High school diploma
• 1-2 years of office administration and customer service experience
• Strong organization skills; detail oriented
• Effective time management and problem solving skills
• Effective verbal and written communication skills
• Computer literate; the ability to learn software and databases used by the agency (i.e. SalesForce)
Our ideal candidate will also have:
• Employment Ontario knowledge and exposure
• Demonstrated financial literacy skills
