Position: Unit Coordination Assistant
Department: 4D Medicine, Inpatient Medicine Program
Posting ID: 2023-36471
Role Level: Admin Clerical AC03 ($23.47-$29.30)
Status: Permanent Part Time
Site: Mississauga Hospital
Shift: 12-hour shifts (Day/Night shift rotation & weekends)
Date Posted: February 15, 2024
Internal Deadline: February 22, 2024
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
Our Values: Compassion, Excellence, Courage
Our Goals: Quality, Access, Sustainability
Our Enablers: People, Education, Innovation, Research
The (Inpatient) Unit Coordination Assistant (UCA) provides clerical support for patient adminstrative services; information management; unit reception; ensures the clerical administration and operation of the unit; and performs other duties consistent with the job classification as required.
JOB DUTIES & RESPONSIBILITIES:
Patient Administrative Services
• Liaises with internal departments and external healthcare facilities to book/cancel tests, appointments, internal patient transfer, external patient transport/escort, etc, as required.
• Transcribes and enters physician orders including medication, lab and imaging orders into appropriate system.
• Enters data including appointment requests, menu/diet requests, patient transfer and discharge documentation.
• Notifies appropriate personnel of patient movement, test results, appointments and other patient information in a timely and accurate manner.
Information Management
• Prepares and updates patient charts with lab reports, test results and other pertinent information. Scans and copies chart, pharmacy orders and other information as required.
• Ensures patient charts are sent to Health Records with all accurate and required patient information.
• Updates WHIMS/MDS binders/information sheets as required.
Reception
• Greets visitors and staff, directing them to appropriate personnel and/or destination/room providing assistance as required.
• Greets and admits patients to the unit. May also perform unit patient registration function, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate.
• Explains hospital policy and procedures to patients, visitors and staff as necessary (including infection prevention and control).
• Answers the telephone and/or intercom, responding to enquiries within scope of authority, or, directing to most appropriate person.
• Takes, prioritizes and relays messages for unit staff and/or patients. Locates unit staff, pages healthcare professionals as required.
• Open, sort and distribute incoming mail and other materials.
Ensures efficient clerical administration and operation of the unit within scope of authority
• Enters and maintains payroll records (include sick and vacation requests).
• Assists with sick replacement and vacation back fill as required.
• Updates department "fan-out" list as required.
• Requisitions and maintains office/medical supplies; counts and labels inventory as required. May be required to stock unit carts and/or supply areas.
• Ensures equipment and furniture are operational. Prepares work order requests for preventative and restorative maintenance/repair as required.
• Contacts environmental services for cleaning of equipment and/or unit as required.
• Processes routine financial transactions including unit supply/inventory purchase and charges for services/items not covered by patient's healthcare plan.
• Reviews and reconciles invoices.
• Compiles statistical data to generate and prepare standardized reports on a monthly basis.
• Satisfactory performance and attendance required.
In addition:
Performs cross-functional, and/or, other duties consistent with the job classification, as required.
Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner.
EDUCATION:
• Completion of high school or recognized equivalent is required.
• Completion of a Medical Terminology course is required.
