Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.
Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.
Applicants must reside and be legally eligible to work in Ontario.
This is a Temporary Casual Opportunity
Type: New
Duration: 1 Year
Building upon the successful BETTER and BETTER Health models, BETTER For All seeks to reduce the risk of cancers and chronic diseases in newcomers to Canada and within racialized communities in the Greater Toronto Area, through social supports for tobacco reduction and cessation, access to prevention practitioners, and trained volunteer peer health coaches to support the adoption of healthier behaviors and cancer screening. This 4-year project is a collaboration with The Canadian Cancer Society (CCS) and Access Alliance Multicultural Health and Community Services.
We are looking for a Research Coordinator III that will play a key role in coordination and oversight of the BETTER for All program. Being proactive, having strong organizational and relationship building skills are essential for success in this role. These skills will ensure all team members have the support and resources needed to successfully carry out their respective role within the project. The successful incumbent will also be involved in quantitative and qualitative data collection and analysis, including survey data and conducting interviews.
The incumbent will work closely with the Evaluation Lead Dr. Aisha Lofters and WCH Research Manager, and our partners at the Canadian Cancer Society.
Summary of Duties, but not limited to:
- Oversees the coordination of materials to participating sites and serves as the primary contact to ensure timely and accurate distribution of study resources.
- Liaises with vendors (e.g., translators/interpreters, transcribers) to support project needs and maintain the quality and timeliness of deliverables.
- Organizes and leads meetings with internal and external team members, including agenda setting, facilitation, and ensuring timely follow-up on action items.
- Monitors the progress and deadlines of research activities, develops and maintains detailed records, and establishes operating procedures to support efficient study execution.
- Provides oversight for REDCap database management as the main point of contact with the REDCap administrator, ensuring proper setup, user access, data integrity, and maintenance.
- Implements quality control processes throughout the study conduct, ensuring data accuracy and completeness, and investigates any discrepancies or invalid data.
- Prepares, submits, and maintains Research Ethics Board (REB) applications internally and externally, tracks approvals, and manages renewals and amendments in accordance with ethics requirements.
- Acts as the primary administrative liaison for internal research staff and as the operational point of contact for external collaborators including research sites, funders, and regulatory bodies.
- Collaborates with Investigators and team members to write, edit, and coordinate presentations, reports, grant applications, budgets, proposals, manuscripts, and conference materials.
- Conducts aspects of research protocols in accordance with study objectives, including participant recruitment, quantitative and qualitative data collection, and preparation of data for analysis.
- Applies theoretical frameworks in the analysis of quantitative and qualitative data, consistent with the study protocol, and supports data interpretation in collaboration with the team.
- Assists in drafting grant application materials and supports the development of associated documentation and deliverables.
- Prepares periodic and ad hoc reports for Investigators, administrators, funders, and regulatory bodies to communicate study progress and findings.
- Assists with knowledge translation activities aimed at disseminating study findings and supporting policy and practice change.
- Develops and maintains project tracking tools such as Gantt charts, milestone trackers, and team responsibility matrices (RACIs), flags risks and delays, and implements contingency plans as required.
- Trains and supervises the day-to-day activities of research staff, students, and volunteers engaged in various aspects of the research program.
As a role model and champion, you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.
The responsibilities described above are representative and are not to be construed as all-inclusive.
Qualifications
- Undergraduate degree in healthcare related field, Master’s degree preferred
- Minimum three years of progressive experience working in a research environment and/or academic hospital
- Superior organizational skills to manage various project needs in a timely manner; flexibility to adapt to changing workload.
- Strong interpersonal skills to build solid working relationships with BETTER for All team that fosters collaboration and trust
- Experience in qualitative research and NVivo an asset
- Excellent verbal and written communications skills
- Attention-to-detail skills to carry out tasks thoroughly and with accuracy to produce consistent high-quality work
- Work efficiently under pressure with strong judgement with excellent problem-solving skills and decision-making skills
- Knowledge of ethics approval process
- Demonstrated ability to take initiative and anticipate study team needs
- Ability to work independently with a high degree of initiative, discretion and tact
- Excellent interpersonal, verbal, and written communication skills are essential
- Ability to maintain confidentiality
- Computer competency including familiarity with databases (REDCap), EndNote, MS Word, MS Excel, and MS Publisher
- Demonstrated record of good performance and acceptable attendance will be considered as part of the selection criteria
- Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
- This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all
