Position: Unit Coordination Assistant
Dept/Program: Cardiac Cath Lab - Cardiac Health Program
Posting ID: 2024-36494
Role Level: AC03 - $23.47 - $29.30/ per hour
Status: Full Time (1)
Site: Mississauga Hospital
Posted: February 16, 2024
Internal Deadline: February 23, 2024
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
Our Values: Compassion, Excellence, Courage
Our Goals: Quality, Access, Sustainability
Our Enablers: People, Education, Innovation, Research
Position Summary:
The Unit Coordination Assistant (UCA) provides clerical support for patient administrative services; information management; unit reception; ensures the clerical administration and operation of the unit; and performs other duties consistent with the job classification as required.
Job Description:
Patient Administrative Services
- Liaises with internal departments and external healthcare facilities to book/cancel tests, appointments, internal patient transfer, external patient transport/escort, etc., as required.
- Enters data including appointment requests.
- Notifies appropriate personnel of patient movement, appointments and other patient information in a timely and accurate manner.
Information Management
- Prepares and updates patient charts with lab reports, test results and other pertinent information.
- Ensures patient charts are sent to Health Records with all accurate and required patient information.
- Updates WHIMS/MDS binders/information sheets as required.
Reception
- Greets and admits patients to the unit. Directing them to appropriate personnel and/or destination/room providing assistance as required.
- Perform patient registration, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate.
- Explains hospital policy and procedures to patients, visitors and staff as necessary (including infection prevention and control).
- Answers the telephone and/or intercom, responding to enquiries within scope of authority, or, directing to most appropriate person.
- Takes, prioritizes and relays messages for unit staff and/or patients. Locates unit staff, pages healthcare professionals as required.
- Open, sort and distribute incoming mail and other materials.
Ensures efficient clerical administration and operation of the unit within scope of authority
- Enters and maintains payroll records (include sick and vacation requests).
- Requisitions and maintains office/medical supplies; counts and labels inventory as required. May be required to stock unit carts and/or supply areas.
- Ensures equipment and furniture are operational. Prepares work order requests for preventative and restorative maintenance/repair as required.
- Contacts environmental services for cleaning of equipment and/or unit as required.
- Processes routine financial transactions including unit supply/inventory purchase and charges for services/items not covered by patient's healthcare plan.
- Reviews and reconciles invoices.
- Compiles statistical data to generate and prepare standardized reports on a monthly basis.
Performs cross-functional, and/or, other duties consistent with the job classification, as required.
Qualifications:
- Completion of high school or recognized equivalent is required.
- Completion of a Medical Terminology course is required.
- Experience with EPIC patient scheduling and registration required
